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Wakako5E1F
Participant
Jul 22, 2021 10:00 AM UTC
Question

Problem saving artboards

Hi, I would like to ask about my problem to save the artboard on ai iPad. Originally I drew a vector on Fresco then transferred to ai for fixing lines. But the shaped tool hasn't work properly then bugged. I'm not able to save my drawing overnight from yesterday. Can I uninstall the app then reinstall? Do I lost my projects on my ai?

Many thanks 

 

 

 

 

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2 replies

Sjaani
Community Expert
SjaaniCommunity Expert
Community Expert
Jul 23, 2021 1:05 AM UTC

The project should be saved to your device or to the cloud, you should still be able to access after an uninstall and reinstall. If you're not able to save it beforehand though then it's very likely that changes will be lost.

You might be able to pick it up in some sort of temp/history area, but I'm not too sure about that.

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Wakako5E1FAuthor
Participant
Jul 23, 2021 8:52 AM UTC
Thank you for the message!
I wasn’t able to save it, but I tried to uninstall and reinstall my ai app. Fortunately it was successful to keep all my projects on ai.

Kind regards

Waka
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