The keyboard on IPad does not appear

Forum|Forum|4 years ago
September 1, 2021
7 replies
12180 views

Hi everyone,

Im

since a few days from now, when I try to use he text tool, the keyboard doesn't appear, so basically I'm completely unable to write (or even edit previous texts).

Before this happened, If I pressed the keyboard button under the text area, an the keyboard appeared. Also if I double tapped the text.

Is someone else having this same problem? How can I fix it!

Correct answer Mohd29724365xha3

I found the solution. I go to "Setting on my iPad then find keyboard setting and delete current Keyboard is English (UK) and add with Malay keyboard.

S_Bend

Participating Frequently

Four years later and it is still broken? How long would this take one of your tech nerds to fix? Come on Adobe! I cannot believe how far you have fallen.

Anubhav M

Community Manager

Hello @S_Bend,

Could you share more details, like the iPad model, the version of the iPadOS/Illustrator installed on your iPad, and if you have any peripherals connected to the iPad when this happens, so I can better assist you?

Looking forward to hearing from you.

Anubhav

S_Bend

Participating Frequently

Hi Anubhave,

I have an iPad Pro 2nd Generation, iPadOS 17.4.1 (21E236), running Adobe Illustrator 3.0.9. No peripherals connected other than the Apple Pencil. The only way to get the keyboard to appear after it stops appearing, is to switch keyboard to the malay one, as mentioned, although this doesn't always work. Fresco does not have this issue...

S_Bend

Participating Frequently

Is Adobe ever going to fix this? Or are they too busy banking our subscription monies?

R

Robburrito

Participant

If it's any consolation, there is the ability to paste text in. My current workaround is to copy the text from my notes app.

M

Mohd29724365xha3Correct answer

Participant

I found the solution. I go to "Setting on my iPad then find keyboard setting and delete current Keyboard is English (UK) and add with Malay keyboard.

jane-e

Community Expert

@Mohd29724365xha3

I'm glad you found a solution that works for you, but would hesitate to say tha switching to the Malay keyboard would be the solution for all. It would not work for someone like me, for instance, who does not speak Malay (although I did visit Kuala Lumpur once.)

Jane

A

Asu29715357bn1r

Participant

in ipad gestures swipe from right corner opens up a quicknotes tab on the screen corner. press the text you want to edit on illustrator, then swipe from right corner to open quicknotes and tap on the tab on screen, keyboard will show up and then tap on the illustrator text and the keyboard will still be there.

S

Saltysugarphore

Participant

Same with me. Did you set the apps setting like tool bar position (on right)? I tried the delete-install method but its only ok for awhile. After that i realized i try reset the apps setting including tool bar position (on left) and its back to normal.