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Participant
December 9, 2020
Answered

Unable to add fonts

  • December 9, 2020
  • 2 replies
  • 1110 views

Hi, every video and tutorial I've seen shows a + sign to add fonts that you've already downloaded, but it doesn't show up on my app. Am I missing a certain feature?

This topic has been closed for replies.
Correct answer Michael J. Hoffman

I don't see the sharing icon in the upper right of your screen. This makes me wonder, what kind of subscription do you have? Did you buy the app via the App Store? Or do you have a Creative Cloud subscription of some type?

 

I wonder if this could be the reason that "add fonts" isn't available. 

For reference, here's what I see (below). I have a full subscription, and I see the share icon. I wonder if your subscription type maybe doesn't support adding your own fonts? 

 

2 replies

Michael J. Hoffman
Community Expert
Michael J. HoffmanCommunity ExpertCorrect answer
Community Expert
November 17, 2021

I don't see the sharing icon in the upper right of your screen. This makes me wonder, what kind of subscription do you have? Did you buy the app via the App Store? Or do you have a Creative Cloud subscription of some type?

 

I wonder if this could be the reason that "add fonts" isn't available. 

For reference, here's what I see (below). I have a full subscription, and I see the share icon. I wonder if your subscription type maybe doesn't support adding your own fonts? 

 

Participant
June 4, 2022

I am having the same issue as the other people have stated. I have also made sure my app is fully up to date. I have a full creative cloud subscription and I can see the share icon you are talking about but do not have the plus button to add my own fonts!

Michael J. Hoffman
Community Expert
Community Expert
June 11, 2022

Hi Jess, have you tried signing out and signing back in from the app? It seems from my observations that this was related somehow to your sign-in status. Perhaps re-siging in will correct it?

Participant
November 17, 2021

I am not able to add fonts either... I can't find the "add more" + button. I am running the latest version of Illustrator on iPad.