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DrgnSlyrrr
Participant
Dec 9, 2020 7:31 PM UTC
Answered

Unable to add fonts

Hi, every video and tutorial I've seen shows a + sign to add fonts that you've already downloaded, but it doesn't show up on my app. Am I missing a certain feature?

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    Michael J. Hoffman
    Michael J. HoffmanCorrect answer
    Community Expert
    Nov 17, 2021 11:10 PM UTC

    I don't see the sharing icon in the upper right of your screen. This makes me wonder, what kind of subscription do you have? Did you buy the app via the App Store? Or do you have a Creative Cloud subscription of some type?

     

    I wonder if this could be the reason that "add fonts" isn't available. 

    For reference, here's what I see (below). I have a full subscription, and I see the share icon. I wonder if your subscription type maybe doesn't support adding your own fonts? 

     

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    4 replies

    Michael J. Hoffman
    Community Expert
    Michael J. HoffmanCommunity ExpertCorrect answer
    Community Expert
    Nov 17, 2021 11:10 PM UTC

    I don't see the sharing icon in the upper right of your screen. This makes me wonder, what kind of subscription do you have? Did you buy the app via the App Store? Or do you have a Creative Cloud subscription of some type?

     

    I wonder if this could be the reason that "add fonts" isn't available. 

    For reference, here's what I see (below). I have a full subscription, and I see the share icon. I wonder if your subscription type maybe doesn't support adding your own fonts? 

     

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    Jess24729090841c
    Participant
    Jun 4, 2022 2:39 PM UTC

    I am having the same issue as the other people have stated. I have also made sure my app is fully up to date. I have a full creative cloud subscription and I can see the share icon you are talking about but do not have the plus button to add my own fonts!

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    Michael J. Hoffman
    Community Expert
    Michael J. HoffmanCommunity Expert
    Community Expert
    Jun 11, 2022 8:57 PM UTC

    Hi Jess, have you tried signing out and signing back in from the app? It seems from my observations that this was related somehow to your sign-in status. Perhaps re-siging in will correct it?

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    gracewaldner
    Participant
    Nov 17, 2021 10:14 PM UTC

    I am not able to add fonts either... I can't find the "add more" + button. I am running the latest version of Illustrator on iPad.

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