InCopy (Creative Cloud Teams) on Microsoft RDS setup

Hi,

We are running Creative Cloud Desktop and InCopy on a Microsoft RDS server farm for our approx 150 incopy users.

The setup works impeccably except for one annoying issue;

Because we work in a virtual environment with load balancing the users can be directed to different servers when we log on.

In this environment, we are using VHD-based user profiles, meaning that each user's profile is stored on a virtual hard disk (VHD), which is dynamically attached to the server they log into within the RDS farm.

The issue arises because Adobe identifies each server as a new device based on server name, IP address, and network adapter. Even though the user's VHD profile remains the same, Adobe perceives it as a new device each time the user switches between servers in the farm.

As a result, Adobe requires a new login session upon each connection.

Surely, we can't be the only ones using the teams software in this manner...

Does anyone have en idea how to solve the issue?

Thanks,

Ole