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Participant
July 10, 2023
Answered

一直無法打開軟件是什麼問題呢?

  • July 10, 2023
  • 4 replies
  • 217 views

This topic has been closed for replies.
Correct answer Steve Werner

An updated version of 18.9 Beta is now available and it launches and opens cloud files as before.

4 replies

Harshika Verma
Community Manager
Community Manager
July 10, 2023

Hi @健達創意,

 

Thank you for reaching out and reporting the issue. The team has updated the new build. Could you please check for updates in the Creative Cloud Desktop app and see if the update is available?

 

We will be happy to assist your further.

 

Thanks,

Harshika

Steve Werner
Community Expert
Steve WernerCommunity ExpertCorrect answer
Community Expert
July 10, 2023

An updated version of 18.9 Beta is now available and it launches and opens cloud files as before.

Steve Werner
Community Expert
Community Expert
July 10, 2023

The InDesign Beta program is separate from Prerelease. The poster has been using the InDesign Beta 8.9 to test the InDesign cloud file format being developed. Just this weekend the latest version stopped working with that message.

 

It probably means that the cloud feature is soon to be incorporated into the Prelease program and will be included in the next InDesign version in October. 

 

The Beta versions are not intended for production, and sometimes they stop working as new versions are developed. The program is not under NDA and anyone can enter the program but you can't count on versions continuing to work a points in the program.

Derek Cross
Community Expert
Community Expert
July 10, 2023

Brilliant info Steve (as usual!).

Peter Spier
Community Expert
Community Expert
July 10, 2023

I see the word beta in English in the screen capture. I believe there are dedicated forums for the pre-release testing programs where issues regarding those versions should be discussed.

If you are not a member of the pre-release program it is likely that your software has expired.

Derek Cross
Community Expert
Community Expert
July 10, 2023

We can't translate rasterised text on screenshots. Please explain the issue with text we can translate.