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Participant
July 15, 2022
Question

인디자인이 켜지지 않아요

  • July 15, 2022
  • 3 replies
  • 416 views

 

 

인디자인이 켜지지 않아요

몇번을 다시 눌러도 켜지지 않습니다.

로딩중인 화면조차 뜨지않고 아예 무반응이에요 

최근 인디자인이 부쩍 느려졌는데 이유가 있을까요?

지금 컴퓨터 재부팅을 해봐도 켜지지않네요

This topic has been closed for replies.

3 replies

Participant
July 18, 2022

It's the latest version

Rishabh_Tiwari
Legend
July 18, 2022

Hi @세영19445517cvkm ,

 

We're so sorry to hear about the trouble. Please check if there is any process running for InDesign on the Activity Monitor/Task Manager and close it and then try launching InDesign from the Creative Cloud Desktop app. If it still doesn't work, please try the suggestions shared here https://community.adobe.com/t5/indesign-discussions/unable-to-launch-indesign/m-p/9561510#M80533 and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Derek Cross
Community Expert
Community Expert
July 16, 2022

Which version of InDesign and operating system?
How much RAM and spare hard disk capacity do you have?

Try resetting the InDesign preferences back to the factory defaults:

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue appears, asking you “Delete InDesign Preference Files?” Click Yes.
If you don't see the question repeat the procedure again.

sishamIAGD
Community Expert
Community Expert
July 16, 2022

Have you uninstalled and reinstalled? What machine do you use? What version?