We're so sorry to hear about the trouble. Please check if there is any process running for InDesign on the Activity Monitor/Task Manager and close it and then try launching InDesign from the Creative Cloud Desktop app. If it still doesn't work, please try the suggestions shared here https://community.adobe.com/t5/indesign-discussions/unable-to-launch-indesign/m-p/9561510#M80533 and let us know if this helps or if you need any further assistance.

Regards

Rishabh

Derek Cross

Community Expert

Which version of InDesign and operating system?
How much RAM and spare hard disk capacity do you have?

Try resetting the InDesign preferences back to the factory defaults:

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue appears, asking you “Delete InDesign Preference Files?” Click Yes.
If you don't see the question repeat the procedure again.

sishamIAGD

Community Expert

Have you uninstalled and reinstalled? What machine do you use? What version?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded