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C
camelbreath
Inspiring
April 30, 2021
Answered

1 problem (1failure) was found in a background task - error when exporting to pdf

  • April 30, 2021
  • 1 reply
  • 3084 views

Windows 10/64   Core i7 3.5  16g RAM

I am running InDesign 16.1/64. I am attempting to export a previously exported file to print quality pdf and get an error: "1 problem (1failure) was found in a background task." I also attempted to print to pdf and get: Printing Error: The Adobe Print Engine has failed to output your data due to an unknown proble. When I attempt to export it to JPEG, I get a blank white file. I deleted preferences earlier today and the program has been running fine until this issue.

Can anyone help?

Thanks to those who know more than me,

Joe

This topic has been closed for replies.
Correct answer Jumpenjax

Did you run: File>Package? You can look the for error in that area.

1 reply

Jumpenjax
Community Expert
JumpenjaxCommunity ExpertCorrect answer
Community Expert
April 30, 2021

Did you run: File>Package? You can look the for error in that area.

Lee- Graphic Designer, Print Specialist, Photographer
    C
    camelbreathAuthor
    Inspiring
    April 30, 2021

    Thanks Jump,

    I will give it a whirl.

    Joe

    C
    camelbreathAuthor
    Inspiring
    May 1, 2021

    Jax,

    You must have sprinkled digital pixie dust. I ran the package routine and no errors popped up — and not only did that mutha create a pdf, it let me export one too. Slam dunk. I am adding packaging to my litany of Indd remedies.

    Thanks for you info and help,

    Have a goodun,

    Joe

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