13.0.1 and MacOs 10.13.2 crashes, stalls on fresh install.

Forum|Forum|8 years ago
January 9, 2018
1 reply
534 views

Hi!

I have an iMac running latest MacOS and latest InDesign. It works sometimes for a couple of hours, sometimes just a few minutes and then i crashes or gives spinning ball.

I cant use it at all. So, today i formated the iMac and did a fresh install of the entire system. Did not use any kind of backup, and still got the same issue.

It's completely useless for me..

Please, what can i do to fix this?

This topic has been closed for replies.

Bill Silbert

Community Expert

Is this a personal computer or are you running on a network? If you are on a network then contact your network administrator as to whether the network software is compatible with High Sierra and CC 2018.

J

jonatanb27181739Author

Participating Frequently

Hi!

It's i personal computer (work station) and yes, we are running with a SMB server.

Altho we are a couple that all are running on the same server and only me with the problems.

There is no problem with Illustrator or Photoshop, or any other program working with files on the server.

Bill Silbert

Community Expert

If everything is the same versions of the OS and InDesign on the other computers and you have done a complete system reinstall then it might be a good idea to contact Adobe Customer Support. They will be more able to provide a diagnostic of your system that would not be available from a user to user forum.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded