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Participant
April 28, 2024
Question

Access to old files

  • April 28, 2024
  • 1 reply
  • 120 views

Hi.

I've been working on a 'book' in Indesign. Unfortunately, my laptop/mac died. 

On my new laptop I downloaded the Indesign app expecting my files to be accessed in cloud storage, but I can't seem to find it (the storage and therefore the files). I'm not exactly proficient and would generally be regarded as a beginner.

(I've tried Adobe helpdesk chat but they just say to call back in normal hours....but won't say when those hours are!)

Any guidance would be greatly received.

Cheers, Dave

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1 reply

Robert at ID-Tasker
Legend
April 28, 2024

If you haven't explicitly placed your files in some external cloud service - you need to try and resurrect your old laptop - or at least drive - if it's removable... 

 

Not sure how Time Machine works - I'm not Mac user - but maybe there you can find your files - if it offers cloud storage? 

 

Dave NZAuthor
Participant
April 28, 2024

Thanks Robert for your prompt response.  I think you're right. I'll have another search through iCloud (after all I might have done a man-look!)