Skip to main content
R
Ryconnection
Participant
February 14, 2019
Answered

AcroTray Hanging When Printing a Booklet from InDesign

  • February 14, 2019
  • 2 replies
  • 275 views

Good afternoon!

Our Tech Info department can no longer print booklets from InDesign to PDF (InDesign 14.0.1).

When they open an INDD file, then "File" -> "Print Booklet", and choose "Adobe PDF" as the printer, the booklet will start the process (The AcroTray window will appear), but will stop at around page 9. AcroTray will be running in the Task Manager, but responsive.

This is happening to at least three of our staff, and creating a brand new file and printing a booklet from that new file will create the same symptoms.

Please help!

--Ryan

This topic has been closed for replies.
Correct answer BobLevine

Export a PDF properly and use the booklet function in Acrobat

2 replies

R
RyconnectionAuthor
Participant
February 22, 2019

It also crashes when printing the booklet in Acrobat.

BobLevine
Community Expert
BobLevineCommunity ExpertCorrect answer
Community Expert
February 14, 2019

Export a PDF properly and use the booklet function in Acrobat

R
RyconnectionAuthor
Participant
February 22, 2019

Didn't work for us. Crashes in Acrobat as well. NOT the correct answer.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices