added fonts list blank in creative cloud

Forum|Forum|6 months ago
September 24, 2025
2 replies
104 views

Having a new issue adding fonts:

I "add family" to activate fonts on the Adobe fonts website. Then I go to the Creative Cloud Fonts app, and the added fonts pane is blank. When I go back to the fonts website, it says the fonts are activated. The fonts don't show up in the fonts pane in Indesign. I tried turning off auto-activation and adding them when I open a doc, I've signed in and out of my account, I re-installed Creative Cloud. Nothing works.

This started happening after updating my mac to Sequoia 15.7. Using Indesign 2025. Hard to work when you don't have the fonts you need.

Performance

R

roberth11128086

Participant

I have same problem!!!!!

Anubhav M

Community Manager

Hello @roberth11128086,

I'm sorry to hear you're having similar trouble with InDesign. Would you mind confirming the exact version of the OS/InDesign installed and whether you have already tried all the steps in the help article shared above, so we can better assist you?

Looking forward to hearing from you.

Anubhav

Anubhav M

Community Manager

Hello @Kallen35287279mshd,

I'm sorry to hear about the trouble you're having with font activation in InDesign. Could you try the suggestions shared in this help article (https://adobe.ly/4mw2pj2) and let us know if they help?

Looking forward to hearing from you.

Anubhav

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