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Participant
July 26, 2021
Answered

Adding a link for phone numbers

  • July 26, 2021
  • 2 replies
  • 4151 views

I have a large InDesign file that has contact information.

The contact's email and web addresses export to live links when creating a pdf from the file.

The phone numbers don't. I want it so that when you click on a phone number the link places the call.

The numbers all are formatted (555) 555-1212and the link must be preceded by tel:+1 for the pdf to work properly. Is there a way for me to do this rather than manually adding such a link?

Thank you.

Correct answer brian_p_dts

Hyperlink Pro by IDExtras will do this, I think (not free): https://www.id-extras.com/products/hyperlinkpro/

2 replies

Bill Silbert
Community Expert
Community Expert
July 27, 2021

I have had success with this by creating a hyperlink using an invisible rectangle for a hyperlink (rather than the text) and then exporting as an Adobe PDF (Print) rather than an interactive PDF. You'll note that the phone number (including the "long-distance" 1) has no spaces or dashes after the "tel:" prefix or between numbers. You'll also notice that the Hyperlink dot is red in InDesign saying that it is not an active link. That is because the formatting used for the hyperlink is done in the way that Acrobat recognizes a phone link which differs from the way that InDesign does. Once you open the pdf in Acrobat you should be able to click on the phone number and have the call placed. This way has always worked for me.

brian_p_dts
Community Expert
brian_p_dtsCommunity ExpertCorrect answer
Community Expert
July 26, 2021

Hyperlink Pro by IDExtras will do this, I think (not free): https://www.id-extras.com/products/hyperlinkpro/

TᴀW
Legend
July 27, 2021

Correct, and thanks for the mention.