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Question

Adding fonts to Adobe Creative Cloud issue

Forum|Forum|10 months ago
April 25, 2025
3 replies
707 views

Hi All,

One of the designers just added a font in the Adobe Creative Cloud and it shows installed and was able to use it in InDesign. However, when another designer open the same file, the font shows missing and he/she need to add it again in the same server to have it available. Isn't is global when both have the same admin rights to the same server?

Thanks in advance for the reply.

shutterguy

How to

Brad @ Roaring Mouse

Community Expert

The loading of Adobe Fonts on another's system is not automatic unless you want it to be.

InDesign (and Illustrator) both have an option to Auto-activate Adobe Fonts in their Preferences (under File Handling), so you opening the other designer's file should find and activate the fonts in the document (assuming you have an active internet connection, of course).

I personally prefer to leave this off as it CAN be troublesome. e.g.: if you happen to have, say, a Google fonts version of the same family installed on your computer, and Indesign attempts to load the Adobe Fonts version at the same time, this will really confuse and mess up your font caches.

S

shutterguy_dudeAuthor

Known Participant

Hi Brad, how do you activate that feature? I want to experiment and hope I can come up with something else. Thanks for your reply.

Brad @ Roaring Mouse

Community Expert

It's a preference, as explained.

rob day

Community Expert

One of the designers just added a font in the Adobe Creative Cloud

Hi @shutterguy_dude , By Adobe Creative Cloud font do you mean a font activated via Adobe Fonts? An Adobe Font’s Path in Find/Replace Font would be listed as Activated From Adobe Fonts. They are not installed on the host computer and theother users might have to activate the font from AdobeFonts (https://fonts.adobe.com/fonts)

S

shutterguy_dudeAuthor

Known Participant

Hi rob day, this is a thrid party fonts which i tried to install using the Manage fonts feature on Adobe Creative Cloud.

Thanks for your input.

Randy Hagan

Community Expert

Not to slide in on Rob's thread with you, because Rob is a very sharp guy and more than qualified to help you with these kind of issues. But is this, per chance, a font from Google Fonts?

There are occasionally conflicts between Google Fonts and fonts downloaded through Adobe Fonts. While the installed fonts are named the same, and in fact may actually be the same, Creative Cloud can recognize the fonts from one source or the other (or one font instead of the other) and cause conflicts as a document file moves through the organization.

If this is the case, you may need to standardize between one version of that font throughout the organization.

I normally wouldn't take a flyer on this without you answering the question, but it's happened so often for users that this would be the first thing I'd check on if you in fact have issues using the "same font" on different machines.

Hope this helps,

Randy

Randy Hagan

Community Expert

"Installed Fonts" are a device specific thing, unless you have some kind of dedicated network font management system installed on your system(s).

Short of that, you're going to have to install fonts on each and all of your systems to ensure font commonality.

Hope this helps,

Randy

S

shutterguy_dudeAuthor

Known Participant

Thanks for the quick reply!

Randy Hagan

Community Expert

My pleasure. Wish I had better news for you, though. Hopefully this will get you synched up on your font installs, even if it has to be done manually.

Randy

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