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Participant
August 4, 2021
Question

Adding swatches to CC library not working

  • August 4, 2021
  • 2 replies
  • 216 views

I am trying to add a batch of swatches from InDesign to CC library for use in InDesign and Illustrator but it is saying I need to sign in to CC when I already am. Any ideas? TIA

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2 replies

Ashutosh_Mishra
Inspiring
September 5, 2021

Hi there,

 

Sorry to hear about your experience. I hope your issue is resolved by now.

 

If you still have issues, please try the suggestions given on this help article to fix the library sync issues. Hope it helps.

 

Regards,

Ashutosh

Community Expert
August 4, 2021

Log out of InDesign

Help>Sign Out

 

Also sign out of Creative Cloud

 

Go online to Adobe Creative Cloud and make sure you're signed out there too.

 

Restart

 

Sign back into your creative cloud

Open InDesign

Does the problem persist?

DTF2611Author
Participant
August 12, 2021

Still have the same issue. Have logged out of all apps and CC and then back in again