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kylie_6541
Participating Frequently
March 31, 2025
Question

Adobe fonts ATF Franklin Gothic not working in Indesign

  • March 31, 2025
  • 2 replies
  • 729 views

Hi there,

 

I am working on an existing design job in Indesign which uses the font ATF Franklin Gothic however it has an error saying "Unable to Install InDesign. Sorry, InDesign won't run on your OS. To continue you'll have to upgrade"

 

I'm using macOS Mojave version 10.14.6 and wondered if there is a way I can use this font without having to purchase it on ATF website for NZ$291 just for four of the fonts in the ATF Franklin Gothic Family. I only need it for this one job which will be finishing in 5 weeks. I have tried other versions of Franklin Gothic but they don't appear to be the same which I need, as this work will be printed next to previous work.

 

On the Adobe support page it states:

 

  • Support for macOS 11.0 (Big Sur) has been discontinued. Installing the 20.x versions on macOS 11.0 or older isn't possible.

 

Thanks for your help with this query.

 

2 replies

James Gifford—NitroPress
James Gifford—NitroPress
Legend
March 31, 2025

I don't quite see how a font can give you an InDesign install error... but Willi is correct. If what you have is an old T1 font, it won't install/run under Adobe apps any more, not since the end of 2023.

 

There are many iterations of "FroGo" though, including a version of ATF that should be available through your Adobe subscription:

https://fonts.adobe.com/fonts/atf-franklin-gothic

K
kylie_6541Author
Participating Frequently
March 31, 2025

Thanks for responding. It is one that can be used with the app version of indesign with your subscription which the previous designer used last week but unfortunately I have to use the desktop version which doesn't seem to work with adobe fonts. 

 

James Gifford—NitroPress
James Gifford—NitroPress
Legend
March 31, 2025

I'm confused, here. If you have an Adobe subscription, there should be no problem using the font resources with the desktop apps.

 

Maybe you can clarify exactly what the problems are, here?

Willi Adelberger
Community Expert
Willi AdelbergerCommunity Expert
Community Expert
March 31, 2025

What font type is it? If it is a T1 postscript font, it is not possible any more. You would have to use a OTF or TTF font. 

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