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JimCBR
JimCBR
Participant
June 11, 2026
Question

Adobe Fonts only has 935 fonts available.

  • June 11, 2026
  • 1 reply
  • 28 views

Today I wanted to work on my Honours project. I am currently making a brand style-guide booklet.

I have been using the Adobe Creative Cloud services for years, mainly through my university. This morning when I tried working on my project in InDesign, a bunch of the fonts that I use came up as missing. I thought that it must’ve been a glitch, restarted InDesign. Same problem. Checked my illustrator files that are in the InDesign document. Same problem.

 

I have been using these fonts for ages, never had a problem. I contacted my university and they said that they haven’t revoked any access of any application. I then contacted Adobe who said that apparently, Creative Cloud for Enterprise doesn’t include Adobe Fonts as well as other applications, despite the fact, I was using these exact fonts and services yesterday, the day before, and so on without any problems of the sort.

 

I’d like to know what the heck is going on here. One day I have access to everything, the next, GONE.

I’ve done the basics that everyone says to do:

  • Log Out and Log Back in to CC - Didn’t work
  • Restarted the University’s Mac - Didn’t work
  • Switched over to another Mac - Didn’t work
  • Switched over to a Windows Desktop - Didn’t work

At this point I don’t know what to do.

I’ve got about 7 months of work possibly about to have gone to waste if I don’t have a solution soon. It’s probably a glitch in our subscription or something, but I’d like to know if anyone is experiencing the same problem, or has experienced this problem and was able to find a solution.

Hopefully by some miracle something will work or it’ll get fixed on its own but I’ve given up trying.

      1 reply

      Mike Witherell
      Community Expert
      Mike WitherellCommunity Expert
      Community Expert
      June 11, 2026

      Hi Jim,

      Not sure what is going on, but on your macOS, did you look at …

      System Settings > Privacy & Security > Full Disk Access and make sure Adobe InDesign and Illustrator and Photoshop are listed in there?

       

      Also, are you storing the InDesign file as an INDDC or INDDL file in Adobe cloud server storage? That is a risky thing to do. Better to keep a downloaded and backedup copy of the project on your hard drive as an INDD file.

       

      Here is a webpage helpx about fonts on enterprise:

      https://helpx.adobe.com/fonts/using/licensing-creative-cloud-enterprise.html

      Mike Witherell
      JimCBR
      JimCBRAuthor
      Participant
      June 11, 2026

      Hi Mike,

      Thanks for the suggestion.

      Whenever I use a Mac or Windows I am using one that is owned by and kept at my university. I looked at the Full Disk Access and while I didn’t find either Illustrator or InDesign on the list, I did see Photoshop and “CCLibrary” and both were unchecked. However, due to my uni’s privacy concerns I will need to request an admin to make them checked. Hopefully I am able to solve this without having to contact my university’s admin team further, but I will definitely make a note.

      Also thank you for reminding me to have back-ups to my files. It’s been a few weeks since I’ve done this so it would be best to have back-ups of my most recent files on my personal drives.

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