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stever47522966
Participant
January 20, 2026
Question

Adobe ID unable to save

  • January 20, 2026
  • 3 replies
  • 59 views

I am running the latest version (21.1 reinstalled today) of Adobe ID on windows 11

 

So a few days ago all of my templates and adobe ID files started failing to save and then crashing loosing my work. I googled and some suggested to do a "save as" instead. This usually works, but is this something "adobe" or is it because im working on sverla computers and saving stuff in my drop box?  Today I even tried to create a new document, nothing special, same thing happened as soon as i tried to do a save

 

stever47522966_0-1768938062930.png

 

[Moved by moderator from the CC Desktop Bugs forum]

 

 

3 replies

Mike Witherell
Community Expert
Community Expert
January 21, 2026

It may be related to a recent Windows Update:

Windows 11 update KB5074109 (January 2026)

Try to uninstall this update.

Mike Witherell
kglad
Community Expert
Community Expert
January 21, 2026

save to a local non-removable hd.