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defaultpv5p95eygm2p
Participant
January 21, 2025
Question

Adobe InDesign 2025 using Plug-in Crash Issue on Windows

  • January 21, 2025
  • 3 replies
  • 407 views

Hi everyone,
I am facing a crash issue with Adobe InDesign 2025 using plug-ins on Windows. The first time I create a layout using Job Details/Export(plug-ins functionality), it works fine. But when I try to create a layout second time, the application crashes.


This issue doesn’t happen with the Adobe InDesign 2024 plug-ins on Windows.


I checked the crash report from Adobe, but it didn’t provide any useful details.
Can anyone suggest how to fix this or let me know where I can find the logs for Adobe InDesign 2025?


Thanks!

3 replies

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
January 24, 2025

This seems like a third party plugin that is causing you troubles. You would need to contact the developer of the plugin to get help with this. Adobe would be able to provide only generic information which may not be too helpful for you and that information would also make sense to a developer mostly.

-Manan

-Manan
Robert at ID-Tasker
Robert at ID-Tasker
Legend
January 21, 2025

What kind of plug-in? 

 

Can you be more specific? 

 

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
January 21, 2025

Hey @defaultpv5p95eygm2p,  

 

Thanks for flagging it! Can you let us know which plug-in you’re using? If you’ve got a link to it, even better, drop it here.

Can you submit the crash report with a short description and include your email? I’ll flag this to the product team since it works in 2024 but crashes in 2025.  

If you can share a quick screen recording showing it working in 2024 and crashing in 2025, that’d help a lot. Will look forward to your response. 

 

Best,
Abhishek  

D
defaultpv5p95eygm2pAuthor
Participant
January 22, 2025

Thanks for your updates.
Here, we are sharing the crash report with you. For the other matters, we will discuss with our seniors and let you know.
Any help from your side will be much appreciated.

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
January 23, 2025

Hi @defaultpv5p95eygm2p, 

 

Thanks for the update. I have wrote to you in DM over community. Please go through it and let me know if you need any assistance. Also, please answer to our expert here so that we can collaboratively assist. 

 

^

Abhishek

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