Participant

Question

Adobe Indesign CC 2017 is running very slow

Forum|Forum|8 years ago
December 5, 2017
8 replies
9929 views

Since we updated to INDESIGN CC 2017 it has been running extremely slow and crashing. Even if it is zooming in, out or just typing text, the little beach ball takes forever to load and perform the task. Im running a brand new iMac with masOS High Sierra and 32GB of memory with a 4GZ Intel Core i7. So its not a computer issue.

We already did the reset settings Adobe suggested (Cmd + Ctrl + Opt + Shift (Mac OS) while restarting InDesign) but that did not work. This is very inconvenient as we use Indesign in combination with Photoshop and Illustrator to design. And this delay has caused us to have to use Illustrator to design our layouts because its alot faster. Can someone help us and let us know what the issue is with Indesign running soo slow?

This topic has been closed for replies.

Y

yaw tongl74373350

Participant

Not sure if this would help. Goto > Preferences > Interface, under "Options > Live Screen Drawing. Turn that from "Delayed" to "Never"

Mike Witherell

Community Expert

Hours of good, clean fun and sound advice collected from many in this forum:

InDesign CC 2018 Troubleshooting How-to Guide

Mike Witherell

J

JoeDu

Known Participant

One thing that I keep forgetting is to quit FontExplorer X Pro. This doesn't disable loaded fonts, but for some reason having the program actually running causes quite a lag with Adobe software. Not sure if other font management tools have the same effect.

L

lisaa36685934

Participating Frequently

I'm having this same issue (latest 2018 Indesign CC (2018) and latest Apple 10.13.3. I have been clearing prefs and disabling preflight and its gradually getting worse again. have to restart and zap p-ram to get it to clear. I have started using the previous version of CC (2017) and it worked for a while then started having the same issue.

Recently had an indexing issue so I'm not sure if this is related.

100pk

Inspiring

Problem is you probably start 'fixing' a lot of things at the same time and thus will never really find the exact problem.

A few things that I would try:

- restart machine

- quit any font managers and look if ID works better without any (bad) fonts

- run Apple Disk-utility to check if your HD is okay and fix any problems anyway

- de-activate InDesign preflight: any opened window has the preflight-tab on the bottom, click on it, select 'open preflight-panel' and toggle on/off

SebiSeb

Participating Frequently

Can't make it anymore !! Working on a simple A4 document takes an hour due to Beach Ball Issues !! Anyone at Adobe who's working on this ..???

Dont make me use Quark Xpress again !!

Steve Werner

Community Expert

No one can help unless you tell us your exact InDesign version? What operating system are you running?

Start by restoring your InDesign preferences:

Troubleshooting 101: Replace, or "trash" your InDesign preferences

SebiSeb

Participating Frequently

Hello Steve, i'm Using CC2018 on an iMac running under 10.13.2.

Restoring the preferences, uninstalling, reinstalling InDesign doesn't change anything !!

Still Beach ball time !

tchickmcclure

Participant

I've been having this issue as well. I keep having to uninstall, restart and install again...without preferences. I THOUGHT the reason I was having the issue was due to a very large document I was working on. That now does not appear to be the case. I'm working on a small single page document with like one paragraph box a single picture. Was working fine until I went to check something online in a browser. On my return to InDesign, it's Beachball City.

What's shakin' Adobe? This seems to be a recurring problem for many?

I'm on Mac running High Sierra 10.13.2 and the latest InDesign CC 2018 as of January 3, 2018.

Thank you,
Chick