Adobe InDesign Creative Cloud 2018 Not Opening File After Mac Shutdown

Forum|Forum|6 years ago
December 6, 2019
2 replies
301 views

I have uninstalled and re-installed CC InDesign 2018 after my apple mac shutdown and restarted, I was busy with the file as the power went off, now after restarting my pc and trying to open the file I was busy with, Indesign crashes immediatley, it works with all my other InDesign projects, just not with this file. Even when I try opening in CC Indesign 2019, it says the file can not be opene.
I get a crash report, but no error code on CC 2018.

Can anyone sugest to me what I can do, otherwise I just lost 2 days of work.

Creative Cloud

This topic has been closed for replies.

Ashutosh_Mishra

Inspiring

Hi there,

Thanks for reaching out. I'd recommend you to go through this help article and follow the steps provided: https://helpx.adobe.com/in/indesign/kb/troubleshoot-file-issues.html
Let us know if it helps.

Regards,

Ashutosh

J

jermainemacswAuthor

Participant

Thank you, will go through it now and see if it will help.

Derek Cross

Community Expert

Save the file as an IDML and see if you can open that.

Work on the basis you may loose documents occasionally and make incrementally named copies and also keep copies externally as well as your computer.

J

jermainemacswAuthor

Participant

Thanks for the reply Derek, unfortunatly, I can not even open the file to save it as a IDML.
I also tried saving the file with a different name and different location, but still not opening.

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