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February 14, 2018
Question

Adobe InDesign CS3 APPCRASH - Windows 7 x64

  • February 14, 2018
  • 1 reply
  • 592 views

Hello! I've been tackling an issue lately where InDesign will crash on a Windows 7 machine but for some reason it works perfectly fine on an XP machine. Below is the syslog information, it seems the module APPFRAMEWORK.RPLN is the cause. Is this a known issue and if so, is there a way to resolve it? Thank you!

Fault bucket 983806669, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: InDesign.exe

P2: 5.0.4.682

P3: 48ca2a28

P4: APPFRAMEWORK.RPLN

P5: 5.0.4.682

P6: 48ca2eb6

P7: c0000005

P8: 0001c8ab

P9:

P10:

Attached files:

C:\Users\***\AppData\Local\Temp\WER4D77.tmp.WERInternalMetadata.xml

These files may be available here:

C:\Users\***\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_InDesign.exe_3cd35ac41dddf5333ad7155e698544ba1eb1f158_15ca8f95

Analysis symbol:

Rechecking for solution: 0

Report Id: 053dd16d-11b1-11e8-b96a-90b11c5c1ea9

Report Status: 0

Faulting application name: InDesign.exe, version: 5.0.4.682, time stamp: 0x48ca2a28

Faulting module name: APPFRAMEWORK.RPLN, version: 5.0.4.682, time stamp: 0x48ca2eb6

Exception code: 0xc0000005

Fault offset: 0x0001c8ab

Faulting process id: 0x1730

Faulting application start time: 0x01d3a5b91d61a7e0

Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS3\InDesign.exe

Faulting module path: C:\Program Files (x86)\Adobe\Adobe InDesign CS3\Required\APPFRAMEWORK.RPLN

Report Id: 053dd16d-11b1-11e8-b96a-90b11c5c1ea9

This topic has been closed for replies.

1 reply

Mike Witherell
Community Expert
Community Expert
February 15, 2018

Have you tried resetting preferences?

InDesign CC 2018 troubleshooting how-to guide

Mike Witherell