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ASTAS-HOLDING
Participant
October 2, 2019
Question

Adobe InDesign CS6 - Collapse / Fall

  • October 2, 2019
  • 1 reply
  • 235 views

Process: Adobe InDesign CS6 [99805]
Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier: com.adobe.InDesign
Version: 8.0.0.370 (8000)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Adobe InDesign CS6 [99805]
User ID: 1205928734

Date/Time: 2019-10-02 16:39:13.315 +0300
OS Version: Mac OS X 10.14.6 (18G95)
Report Version: 12
Anonymous UUID: 31EDBD12-85E4-5577-92A8-07585FE38E82

Sleep/Wake UUID: 936ED37F-9DAB-41D3-87E2-48B4363115B6

Time Awake Since Boot: 24000 seconds
Time Since Wake: 11000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
Assertion failed: (mach_vm_map(mach_task_self(), &address, size, 0, VM_FLAGS_ANYWHERE | VM_MAKE_TAG(VM_MEMORY_COREGRAPHICS_BACKINGSTORES), port, 0, false, prot, prot, VM_INHERIT_SHARE) == KERN_SUCCESS), function backing_map, file /BuildRoot/Library/Caches/com.apple.xbs/Sources/SkyLight/SkyLight-340.54/SkyLight/Services/Windows/CGSBackingStore.c, line 192.


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0xa7c1ffde __pthread_kill + 10
1 libsystem_pthread.dylib 0xa7cd0125 pthread_kill + 289
2 libsystem_c.dylib 0xa7b7f80e abort + 133
3 libsystem_c.dylib 0xa7b4ab3a __assert_rtn + 305
4 com.apple.SkyLight 0xa4788e65 backing_map + 556
5 com.apple.SkyLight 0xa4726b64 lock_window_backing + 788
6 com.apple.SkyLight 0xa474f141 SLSDeviceLock + 51
7 com.apple.CoreGraphics 0x93d0b6ec ripd_Lock + 40
8 com.apple.CoreGraphics 0x93c8f775 RIPLayerBltImag

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    1 reply

    Bill Silbert
    Community Expert
    Community Expert
    October 2, 2019

    Crash report should not be posted in the forum. Instead upload it to Pastebin and provide a link. Not knowing the specifics of what has been happening to you in a practical sense I can only assume that you are having a problem running CS6 with Mojave. That would probably be because CS6 is not supported for Mojave. If you have managed to keep CS6 going up to now but have recently run one of Mojave's updates then whatever problems you're having most likely are the result of that.

    You can try deleting your InDesign preferences to see if resetting the program to its defaults helps but other than that you will need to either use a Mac with an older operating system (Yosemite or earlier) or get a subscription to Creative Cloud and install the latest version of InDesign.

    To delete preferences on a Mac:

    The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

    The advantage of manually deleting preference files in this manner is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.