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Franck22652903jiyg
Participant
September 4, 2025
Answered

Adobe InDesign EXTREMELY SLOW since upgrading to Windows 11 (Business 24H2)

  • September 4, 2025
  • 1 reply
  • 620 views

Hello Everyone,

 

System & Software Setup:

  • Windows 11 Business 24H2 — fully updated
  • Adobe InDesign v20.5 x64 (InDesign 2024) — fully updated
  • NVIDIA T1000 8GB — driver version 581.15
  • CPU: Intel(R) Xeon(R) W-2245 @ 3.90GHz
  • RAM: 32 GB (31.6 GB usable)
  • 64-bit OS, x64-based processor
  • Network performance: OK
  • Antivirus disabled during tests

Project details:

  • InDesign Book file: ~53 MB
  • ~100 images, ~30 linked files

Issue:

  • InDesign is extremely slow since upgrading to Windows 11 Business 24H2
  • Constant message: "Compatible GPU and monitor not detected"
  • Navigation, zooming, and general UI responsiveness are significantly impacted

Troubleshooting already done:

  • No performance issues before upgrading to Windows 11
  • Performed clean uninstall and reinstall of InDesign
  • Deleted preferences (Prefs folder)
  • Deleted InDesign cache folder
  • GPU driver is up to date
  • Issue persists even with antivirus disabled
  • Network is not a factor (same behavior with local files)

Still experiencing the same performance issues.

Correct answer Franck22652903jiyg
quote

The link under 'Slow performance in Indesign' doesn't function


By @Franck22652903jiyg

 

I assume it's this link:

https://helpx.adobe.com/indesign/kb/slow-performance-indesign.html


The IT department installed two new monitors for me with a resolution of 2560x1440.
I will also apply the tips from the link https://helpx.adobe.com/indesign/kb/slow-performance-indesign.html
Then, I will continue working in InDesign and get back to you with more information.

1 reply

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
September 4, 2025

Hi @Franck22652903jiyg,

 

Thanks for sharing the details. About the 'Compatible GPU and monitor not detected' message, could you confirm whether your monitor resolution is above 2k? Refer this article: InDesign system requirements. Please also let me know if the slowdown happens across all documents or only with certain files. In the meantime, you can try the steps outlined here: Slow performance in InDesign. A short screen recording showing the lag would be really helpful.

 

Looking forward to your update.

Abhishek

F
Franck22652903jiygAuthor
Participant
September 4, 2025

Hi Abhishek,

Both screens are 1920x1200.

Slowdown across all documents.
The link under 'Slow performance in Indesign' doesn't function but I think I 've already tried everything I found in the InDesign Help.

    F
    Franck22652903jiygAuthor
    Participant
    September 4, 2025

    With a correct screen recording...

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