Adobe InDesign (first-time install) is stuck on “Starting up service registry” on Windows 11 and does not launch despite reinstalling and signing out of Creative Cloud.

Question

Hi, I’ve installed Adobe InDesign for the first time on Windows 11, but it’s not launching. The application gets stuck on “Starting up service registry” during startup and does not open, even after waiting for more than 5 minutes.

I have already tried reinstalling InDesign, signing out and signing back into Creative Cloud, and restarting my system, but none of these steps worked.

This is a fresh installation and I’m facing this issue from the first launch itself. Please let me know how to resolve this problem.

Abhishek Rao · Answer

Hi @ronit_2543,Thanks for reaching out and sorry you’re running into this on a fresh install. Could you please confirm the exact InDesign version you’ve installed? In the meantime, I’d recommend trying the troubleshooting steps outlined in this article, which specifically covers launch issues like getting stuck at “Starting up service registry”:https://helpx.adobe.com/indesign/kb/crash-on-launch.html.I’d also suggest reviewing and trying the suggestions shared in these similar community threads, as they address the same startup behavior on Windows and have helped other users resolve it:https://community.adobe.com/questions-671/indesign-starting-up-service-registry-868869?postid=868869#post868869 andhttps://community.adobe.com/questions-671/indesign-16-2-1-freezes-on-startup-windows-10-pro-during-starting-up-service-registry-867960?postid=867960#post867960Please let me know how it goes after trying those and share an update so we can take this further.Abhishek

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded