Adobe indesign is downloading a file from com.microsoft.onedrive

Forum|Forum|3 years ago
January 31, 2023
2 replies
1673 views

When I try to link (place) an image from OneDrive to Indesign I get the following error message: Adobe indesign is downloading a file from com.microsoft.onedrive. The file wont open until the download completes.

The pop up window appears multiple times all over the screen and I cant close the prompt or stop the process without completely turning it off.

I am using a MacBook Pro with Montere 12.5

See image below. Help would be much appreciated.

Bug

This topic has been closed for replies.

BobLevine

Community Expert

You need to disable cloud-only for any folders that InDesign needs access to.

J

jessicac4814438

Participant

How do you disable Cloud Only?

James Gifford—NitroPress

Legend

I don't believe OneDrive is a directly accessible file resource. Files have to be downloaded locally (which sometimes is done as a background, temp download, making it seem seamless). I don't think ID can link directly to OneDrive resources.

I could be wrong; I tend not to use cloud file systems except for sharing.

BobLevine

Community Expert

It works exactly the same as Dropbox. AFAIK, all of the cloud services now have the ability to download on demand. InDesign hates that and will throw the alert (it's not an error) when Cloud-Only is enabled.

James Gifford—NitroPress

Legend

Thanks for the correction — I know it keeps changing and I solve(d) the problem by never relying on cloud resources. 🙂

So they all simply mirror those folders rather than allowing the files to actually reside on the remote resource. I bet that's giving some users questions about where their local storage space is going. 🙂

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