Skip to main content
Leprakawn
Leprakawn
Participating Frequently
June 23, 2017
Answered

Adobe InDesign » Trial Version Ended WAY too Soon!

  • June 23, 2017
  • 2 replies
  • 608 views

To Whom it May Concern:

I downloaded the trial version of InDesign three-to-four days ago, which I thought I had seven days total to work with the software.

That was fine; however, I discovered after working on my file that one slight glitch was overlooked after I had saved it. I tried to reopen the software altogther; however, now I am being told that my trial version has expired.

Can I please get a remedy for this asap?

Many thanks!
__
Nikki Holmes

[personal information removed by moderator]

    This topic has been closed for replies.
    Correct answer Barb Binder

    Trial periods can't be extended. After a trial expires, you need a serial number to install the software as a licensed version to activate the software to continue using it.

    Adobe trial software is time-limited, and otherwise has the same feature set as the licensed version. Some scenarios can cause trial software to expire early:

    • Changing the system clock
    • Modifying the executable file
    • Attaching a debugger
    • Automated virus scans

    The trial period starts when the app is installed for the first time. For Creative Cloud apps, the trial period is seven days. When you download an app for trial, the app is installed and launched automatically. Your trial also starts at the same time. For example, if you download and install a Creative Cloud app on the first day of the month, but start using the app only on the fourth day, your trial still ends seven days from the first day.

    —https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

    2 replies

    Barb Binder
    Community Expert
    Barb BinderCommunity ExpertCorrect answer
    Community Expert
    June 23, 2017

    Trial periods can't be extended. After a trial expires, you need a serial number to install the software as a licensed version to activate the software to continue using it.

    Adobe trial software is time-limited, and otherwise has the same feature set as the licensed version. Some scenarios can cause trial software to expire early:

    • Changing the system clock
    • Modifying the executable file
    • Attaching a debugger
    • Automated virus scans

    The trial period starts when the app is installed for the first time. For Creative Cloud apps, the trial period is seven days. When you download an app for trial, the app is installed and launched automatically. Your trial also starts at the same time. For example, if you download and install a Creative Cloud app on the first day of the month, but start using the app only on the fourth day, your trial still ends seven days from the first day.

    —https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

    ~Barb at Rocky Mountain Training
    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    June 23, 2017

    Serial number?

      Steve Werner
      Community Expert
      Steve WernerCommunity Expert
      Community Expert
      June 23, 2017

      Realistically, unless you're willing to totally wipe your computer, the only answer is to get a month of an InDesign subscription.

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices