Adobe Share for Review Glitching

Forum|Forum|4 years ago
January 19, 2022
2 replies
160 views

Up until this week, I've had success with using the share or review function within indesign. I sent a link to a few new people and found some can open with no issues and others are getting a screen that blacks in and out very fast when trying to scroll then gets stuck in a scroll spiral they cannot get out of. 3 people have experienced the same thing. Any thoughts?

Performance

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Anshul_Saini

Community Manager

Hi @jadepremont,

Sorry for the trouble. We have tried to address this issue. Please check and let us know if it is working for you and your co-workers now or not.

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

Thanks & Regards,

Anshul Saini

J

jadepremontAuthor

Participant

Thanks @Anshul_Saini, I appreciate you looking into this.

I was told by those using it to make copy edits, that it was slow and cumbersom to use. When higlighting a word or sentence, it would regularly highlight the wrong section. Someone else told me they were getting a session timed out error message. I'm asuming it wasn't meant to be shared for advanced copy edits and that it's more of a general overview tool. I also learned the hard way that you can't work within a doc and have someone reviewing it via a link at the same time. That one is on me.

Steve Werner

Community Expert

Try to get more information from the three who are having about their system setup. Are they viewing this in a web browser or in InDesign? Try to get what version of the application they are seeing this display and what operating system they are using.

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