Skip to main content
absinthe77176
Inspiring
Sep 4, 2026 10:09 AM UTC
Answered

after performing a few actions or working for a few minutes in InDesign, I’m no longer able to undo an action or go back

Hi, for some time now, after performing a few actions or working for a few minutes in InDesign, I’m no longer able to undo an action or go back—everything is greyed out. It’s really frustrating. Are you having the same issue? Thanks a lot for your replies!

    absinthe77176Correct answer
    Inspiring
    Sep 10, 2026 11:50 AM UTC

    Hello, for the moment everything seems to be working normally. I will get back to you if the problem recurs. Thanks again. Olivier

    View reply

    8 replies

    absinthe77176AuthorCorrect answer
    Inspiring
    Sep 10, 2026 11:50 AM UTC

    Hello, for the moment everything seems to be working normally. I will get back to you if the problem recurs. Thanks again. Olivier

    Translate
    absinthe77176Author
    Inspiring
    Sep 4, 2026 11:16 AM UTC

    I don't know why, but my reply is above yours.

    Translate
    absinthe77176Author
    Inspiring
    Sep 4, 2026 11:14 AM UTC

    Hello, and thank you for the quick reply!
    My InDesign version is v21.5.1, and I’m on macOS 26.6.2 (25G83).
    I’ve just disabled the generative AI options. I hadn't thought to check the History panel to see if it was possible to undo the action. If the problem happens again, I’ll check that panel to see if I can revert the change. I’ll keep you posted on how things go. Thanks again!
    Olivier

    Translate
      Abhishek Rao
      Community Manager
      Abhishek RaoCommunity Manager
      Community Manager
      Sep 4, 2026 12:08 PM UTC

      Hi ​@absinthe77176,

       

      Thanks for confirming the details and for trying the suggested workaround.

      Please continue testing with the Generative AI options disabled, and if the issue occurs again, check Window > History to see whether the History panel is also blank or has stopped updating.

      We look forward to hearing your update and whether the issue occurs again after these changes.

       

      Thanks,
      Abhishek

      Translate
      absinthe77176Author
      Inspiring
      Sep 4, 2026 1:12 PM UTC

      Thank you, I will be sure to keep you informed. Have a good day.

      Translate
      Community Expert
      Manan JoshiCommunity Expert
      Community Expert
      Sep 4, 2026 10:11 AM UTC

      Undo issues were known in a previous version. What is your InDesign version?

      Translate
      -Manan
      Abhishek Rao
      Community Manager
      Abhishek RaoCommunity Manager
      Community Manager
      Sep 4, 2026 10:38 AM UTC

      Hi @absinthe77176,


      Sorry you're experiencing this issue with Undo, it can be very disruptive when it suddenly becomes unavailable while working.

      As the expert mentioned, could you please share your exact InDesign version and OS version? Also, when Undo becomes greyed out, please check Window > History and let us know whether the History panel also becomes blank or stops updating.

      In the meantime, please go to InDesign Preferences > Generative AI, disable the Generative AI options, restart InDesign, and test your workflow again.

      Please let us know whether this makes any difference.


      Thanks,
      Abhishek

      Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices