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Participant
November 8, 2022
Answered

All keyboard shortcuts disappeared in InDesign 2023

  • November 8, 2022
  • 1 reply
  • 3685 views

I am running MacOS Monterrey 12.5

With the latest update of InDesign 2023, I lost all keyboard shortcuts and the functions of some keys in the keyboard, like the "delete" key. All other Adobe applications that have been updated seem to be running well.

Any help will be greatly appreciated.

This topic has been closed for replies.
Correct answer Eugene Tyson

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

 

-------

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

1 reply

Eugene TysonCommunity ExpertCorrect answer
Community Expert
November 8, 2022

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

 

-------

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

Participant
November 8, 2022

Thanks, Eugene. Please clarify, for a Mac user, the keys to delete the InDesign preferences are Shift-Control-Command?

Community Expert
November 8, 2022
  • Mac OS: Shift+Control+Option+Command