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Bas V
Bas V
Participant
January 29, 2026
Answered

All my InDesign files can't be saved and give error code 2, making a package crashes ID instantly

  • January 29, 2026
  • 3 replies
  • 278 views

All files on my companies drive seem to be corrupt. Every time we try to open and save a file ID throws these error messages:

  • InDesign is unable to save this file. We tried, but it appears to be damaged.
  • InDesign is unable to perform the requested operation on the file “xxxx”.
  • could not complete your request because of a database error

I tried installing an older version of InDesign, but since the files were saved in a newer version ID doesn't even want to open the files without ‘repairing’ the file, which btw, does nothing.

Trying to create a package immediately crashes InDesign without a warning.

What is going on? We have deadlines and this is unacceptable behaviour for such an expensive software package!

      Correct answer Abhishek Rao

      Hi ​@Bas V, 

       

      Thanks for reaching out, and sorry to hear you’re running into this. Based on your description, it looks similar to the issue discussed in this thread:
      https://community.adobe.com/questions-671/indesign-files-corrupted-and-unable-to-save-after-windows-11-update-kb5074109-january-2026-post-2-1546893?postid=1546893#post1546893

      Could you please confirm if you’re experiencing the same behavior? If so, try the highlighted suggestion mentioned there and let me know if it helps.

       

      Looking forward to your response.
      Abhishek

      3 replies

      Abhishek Rao
      Community Manager
      Abhishek RaoCommunity ManagerCorrect answer
      Community Manager
      January 29, 2026

      Hi ​@Bas V, 

       

      Thanks for reaching out, and sorry to hear you’re running into this. Based on your description, it looks similar to the issue discussed in this thread:
      https://community.adobe.com/questions-671/indesign-files-corrupted-and-unable-to-save-after-windows-11-update-kb5074109-january-2026-post-2-1546893?postid=1546893#post1546893

      Could you please confirm if you’re experiencing the same behavior? If so, try the highlighted suggestion mentioned there and let me know if it helps.

       

      Looking forward to your response.
      Abhishek

      Bas V
      Bas VAuthor
      Participant
      January 29, 2026

      Yes that is the exact same problem. 

      I checked again if there is a windows update and there was ( KB5078127 )! Downloaded and installed it, now InDesign seems to behave like normal again with OneDrive files. 

      MinttuL
      MinttuL
      Participant
      January 29, 2026
      Same problem here. Is there any advice available?
      creative explorer
      Community Expert
      creative explorerCommunity Expert
      Community Expert
      January 29, 2026

      ​@MinttuL as I told ​@Bas V try opening the Indesign file as a ‘copy’ in InDesign. It worked for me. And I also saved the file as IDML and InDesign. And I forgot, I even exported as a PDF too! 

      m
        creative explorer
        Community Expert
        creative explorerCommunity Expert
        Community Expert
        January 29, 2026

        ​@Bas V I literally had that same issue. I tried to open as a ‘copy’ and it was able to open the file, and then I resaved the file with a slightly name, and also save it as an INDD and IDML for good measure. I was praying ‘thank god!’

        m
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