Am i using the font system wrong?

Question

Hi, I’m confused about the UX design for the font system in CC.

Often when opening an older project, the fonts have been deactivated and I have to activate them to start working.

I can’t find any easy way to do this. So I’m guessing I misunderstand something, because the process right now doesn’t seem well designed. This is the workflow I’m stuck with:

Option 1

1.Opening a file and realizing the font is not syncing.

2.Opening CC and searching for the font.

3.The search result sends me to the font on the Adobe Fonts website (and not to the font in CC).

4.The font looks like it’s installed and working, but I have to uninstall it and then install it again.

Option 2

Open the Fonts tab in CC and scroll to the font I want to activate.

But since all fonts are expanded and I have 300+ fonts, it would take me 15 minutes to scroll and find it.

Am I missing something, or why is this process so complicated?

Why can’t the CC search send me to the font inside CC rather than the website?

And if it has to open the font webpage, why isn’t there a button to activate the font on my device?

Mike Witherell · Accepted Answer

Beyond making sure Auto-Activate Adobe Fonts is turned on in Preferences, you can also go to the Fonts section of the Creative Cloud app and then click on Removed Fonts. There is where you will find fonts that Adobe has "timed-out" and deactivated. Simply click the Add Family button and you *should* be back in business.

Abhishek Rao · Answer

Hi @martinp13728321,

Could you share which version of InDesign and operating system you’re using?

For issues like this, I’d suggest signing out of Creative Cloud, restarting your computer, and signing back in. If that doesn’t help, try clearing your font cache using the steps here: Adobe Fonts Troubleshooting.

Once you've tried these steps, open your project again and check if the fonts sync automatically. Also, could you confirm if Auto-activate Adobe Fonts is enabled under Preferences > File Handling? Let me know how it goes!

^

Abhishek

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