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Maurice_TOC
Participant
June 4, 2026
Question

An error occurred while uploading the document. Please try again. Error No. 33

  • June 4, 2026
  • 1 reply
  • 7 views
When I try to overwrite/update an existing document with Publish Online, I eventually get the following error: "An error occurred while uploading the document. Please try again. Error #33". Normally, I first see a progress bar regarding the preparation of the document, followed by a progress bar regarding the uploading of the document. The only thing being shown is the second progress bar: the uploading of the document. This happens faster than normal, after which you receive this error message: "An error occurred while uploading the document. Please try again. Error #33". Can anyone help me with this?

    1 reply

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    June 4, 2026

    Hi @Maurice_TOC,

    Sorry to hear you're running into this. To help us narrow down the cause, could you share a few details?

    1. Your exact OS version and InDesign version

    2. Whether the issue happens with new files as well, or only specific ones

    3. Whether it started after a recent software update or system change

    With those, we'll be able to take this forward.


    Looking forward to your update.

    Anubhav

    M
    Maurice_TOCAuthor
    Participant
    June 5, 2026

     

    Hi Anubhav,Thank you for your reply. Here are the necessary details:- macOS Tahoe 26.5.1 (25F80)- InDesign 2026 (Version 21.4)- New documents work fine- I haven't recorded exactly when I updated, but I did update macOS this week. At the beginning of this week, Online publishing was still working fine.
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