Participating Frequently

Answered

Application Built-In Trapping Fails

Forum|Forum|2 years ago
May 6, 2024
3 replies
949 views

When I try to print my Post Script file and use the application built in trapping I recieve this "Export Error: The Adobe Print Engine has failed to output your data due to an unknown problem."

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Correct answer rob day

no, we are not using the Adobe PDF 9.0 PPD. Do you know where I can get that? Do you have a link?

Here it is:

https://www.dropbox.com/scl/fo/fhnvventjc7vxpzzmft5f/AKwgMb_SlYYf5JUfSfpr2nk?rlkey=e7ruj0dh52vvwku98mqbmbqen&dl=0

The installation folder has to be exactly this:

rob day

Community Expert

Hi @Sara37015108x8m9 , apparently there is a bug with CC2020 and later on Windows-- read through the link @leo.r posted. If there are any machines running on MacOS at the printer, see if you get the same error-- I'm not seeing the problem running CC2024 on Ventura.

S

Sara37015108x8m9Author

Participating Frequently

I have read that thread before. I have tried all kinds of different
settings in InDesign, Acrobat, and Illustrator. None of them have been
successful.

When I did it on our shared Mac it did technically give me a post
script file without error... the only problem was the file was empty. 0KB

Robert at ID-Tasker

Legend

@Sara37015108x8m9

Is there a problem with a single file - or all files are affected?

leo.r

Community Expert

I wonder if this thread helps:

https://community.adobe.com/t5/indesign-discussions/remove-application-built-in-trapping-if-it-has-been-disabled/m-p/13356874#M503424

Robert at ID-Tasker

Legend

What is the reason that you are not exporting PDF directly from InDesign?

S

Sara37015108x8m9Author

Participating Frequently

Because we send post script files to our film printer.

Steve Werner

Community Expert

Your printer is living 2 or 3 decades in the past. Commercial printers these days accept PDF files which have many advantages.

Here's an article I wrote in 2006 in InDesign Secrets (now incorporated into Creative Pro Magazine) comparing using PostScript/Distiller and exporting PDF:

https://creativepro.com/creating-pdf-export-or-use-distiller/

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