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Parksite Karl
Inspiring
November 17, 2025
Question

Application error 0xc0000142

  • November 17, 2025
  • 2 replies
  • 163 views

Can anyone explain to me why every single time there is an update to InDesign or Bridge on my machine, i immediately get the Application error 0xc0000142 unable to start correctly?

 

I know that simply repairing Visual C++ Redistributable will fix the issue, but in my instance, that is an admin task that we are not able to accomplish without getting our IT Helpdesk involved.

 

So basically everytime I update, I am dead in the water until my helpdesk team can get on it.

 

It is just silly.  And yes, we have uninstalled and reinstalled both the Adobe programs and the latest C++ packages.

 

What is the deal and how to correct this?

2 replies

Mike Witherell
Community Expert
Community Expert
November 17, 2025

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/td-p/11990234

Look for reading about level 4 nuclear option reset coupled together with the CC App cleaner scrubbing the machine clean.

Mike Witherell
Parksite Karl
Inspiring
November 17, 2025

Thanks @Mike Witherell . I will definitely check it out.

Abhishek Rao
Community Manager
Community Manager
November 17, 2025

Hello @Parksite Karl,

 

I sincerely apologize for the issues you've encountered with the update. This should not interfere with your workflow in this manner. Please follow the recommendations given in this related thread and let me know if they assist you: https://adobe.ly/49XBF8C

After you have tried it, feel free to update me here, so I can further investigate.

 

I look forward to your feedback.

Abhishek

Parksite Karl
Inspiring
November 17, 2025

Hi @Abhishek Rao Appreciate the reply.

Yes, your procedure is how we fix it.  This has happened to me ever since I tried a Beta version of Photoshop 12 months ago.  My problem is that I need Admin rights to repair those files.  So everytime I get an Adobe update, IT needs to get involved because we have to repair the files again.  And until they can do it, the update renders me not being able to work.  Its really silly.  I am trying to figure out WHY they need to be repaired everytime I get an update.