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Participant
June 29, 2023
Question

apps quitting immediately after launching

  • June 29, 2023
  • 2 replies
  • 158 views

I am using a second mac during my trip to uk. All Adobe apps quit as soon as they launch. I have updated the system software to Monterey 12.6.7 but had no effect.

I uninstalled InDesign and then clicked Install but it just sits on a web page saying 

InDesign is now installing. - but doesn't seem to do anything at all.
Can anyone please help?
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2 replies

Mike Witherell
Community Expert
Community Expert
June 29, 2023

Here is some troubleshooting guidance.

Mike Witherell
Mike Witherell
Community Expert
Community Expert
June 29, 2023

Are you signed in to the Creative Cloud app? Are you installing from the Creative Cloud app?

Mike Witherell
Bert5CF0Author
Participant
June 29, 2023

yes I am Mike