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cassandrap03191992
Participant
February 1, 2023
Question

Attempting to import an mp3 file into Adobe InDesign. Getting "Cannot place this file..."

  • February 1, 2023
  • 4 replies
  • 304 views

Attempting to import an mp3 file into Adobe InDesign. Getting "Cannot place this file. No filter found for requested operation." Please help! 

 

(Screenshots attached) 

 

 

 

Video Demonstration:

 screenshot 

This topic has been closed for replies.

4 replies

Brad @ Roaring Mouse
Community Expert
Community Expert
February 4, 2023

You appear to be on a Mac, so if you are using system Monterey or Ventura, and the files you are try to place are on an external drive or cloud location, check your Mac's Security & Privacy settings in regards to Full Disk Access. If your Adove apps aren't there, it can cause issues where a normally recognized file will fail.

BobLevine
Community Expert
Community Expert
February 4, 2023

Are those files in a cloud service folder such as iCloud, Dropbox or OneDrive? If so, make sure that any smart sync features are turned OFF.

Brad @ Roaring Mouse
Community Expert
Community Expert
February 4, 2023

Is it happening for all .mp3s or just certain ones? If the latter, I would say there's a corruption in that audio file (pretty common in .mp3, particularly ones from the internet). Try open and resave the .mp3 in an audio program and try again.

HARSHIKA_VERMA
Community Manager
Community Manager
February 3, 2023

Hi @cassandrap03191992,

 

Thank you for reaching out and sorry for the trouble in placing the mp3 file in InDesign. Would you mind trying the steps suggested in this post: https://community.adobe.com/t5/indesign-discussions/cannot-place-this-file-no-filter-found-for-requested-operation-indesign-with-mp3/td-p/11192838 and let us know if that helps?

 

If it doesn't, please share the below details for investigation.

 

  • The version of InDesign and the operating system specification. 
  • Does that happen with a specific file or all files?
  • Is it happening on a new file?

 

We will try our best to help.

 

Thanks,

Harshika