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Participant
September 11, 2024
Question

Automatic scrolling to the left issue

  • September 11, 2024
  • 3 replies
  • 366 views

Hey, I was just wondering if anyone would happen to know how to fix this issue. I am using InDesign and have a doube page spread. When I zoom in, the page automatically scrolls to the left. When i go to use the scroll bar at the bottom to scroll it back over right, it won't let me select it. So i'm not able to scroll horizontally, but i can scroll vertically just fine. 

I have been looking into how to fix it and tried everything. Changed my mouse, did CTR+ALT+SHIFT when opening, closed and opened the app, and reset my computer. What else can I try? 

It's only in Indesign that this happens, and not just on one file, I have opened other files to test too and it won't top doing this,

 

thanks 

3 replies

Robert at ID-Tasker
Legend
September 11, 2024

@Elise37402050xxtw

 

Can you post a screenshot - or better yet, a video recording? 

 

Mike Witherell
Community Expert
Community Expert
September 11, 2024

Not sure if this will help, but here is a comprehensive and full list of detailed *reset* troubleshooting.

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/m-p/11990234

Mike Witherell
Anshul_Saini
Community Manager
Community Manager
September 11, 2024

Hi @Elise37402050xxtw,

Thanks for reaching out. Please check if your issue matches the one described in this Adobe Community post. If it’s the same, you can upvote the reported issue on UserVoice to help prioritize the fix.

 

Additionally, try the workaround suggested on this UserVoice to see if it resolves your scrolling problem. Let me know if that helps or if the issue persists!​

 

Best,

Anshul saini