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Inspiring
Sep 15, 2026 8:45 AM UTC
Answered

Bad Gateway for all my Publish online documents! HELP

502 Bad Gateway

 

For all of my Published Online documents! Even one-pagers.

 

Just updated InDesign (v. 21.6, Windows software) and tried again with one page, also gives Bad Gateway.

 

All of my client products are in InDesign Publish Online..

    nik.m
    nik.mCorrect answer
    Community Manager
    Sep 15, 2026 4:07 PM UTC

    Hi All, the team has been able to resolve the issue. Check the status, here: https://status.adobe.com/

    Please let us know if you still continue to experience the same behavior. 

     

    Thanks, 

    Nikunj 

     

    (Marking this response as correct for visibility)

    22 replies

    nik.m
    Community Manager
    nik.mCommunity ManagerCorrect answer
    Community Manager
    Sep 15, 2026 4:07 PM UTC

    Hi All, the team has been able to resolve the issue. Check the status, here: https://status.adobe.com/

    Please let us know if you still continue to experience the same behavior. 

     

    Thanks, 

    Nikunj 

     

    (Marking this response as correct for visibility)

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    Participant
    Sep 16, 2026 6:19 AM UTC

    It has been resolved.

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    Participant
    Sep 15, 2026 2:23 PM UTC

    it has been resolved from my end after I updated the system setting to the newest version.

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    Inspiring
    Sep 15, 2026 12:52 PM UTC

    Same problem, (Netherlands) did not update but Publish Online is not available, 502 bad gateway issue. Big problem as my client just wanted to share some online document I made….!!!!! Need a solution asap. 

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    Participant
    Sep 15, 2026 12:26 PM UTC

    We have the same problem: 502 Bad Gateway. All my documents on Adobe InDesign Publish Online are not working.  They were working yesterday. Do you have a solution?

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    Kevin Stohlmeyer
    Community Expert
    Community Expert
    Sep 15, 2026 12:25 PM UTC

    You can follow updates on the situation at status.adobe.com 

     

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    Participant
    Sep 15, 2026 11:37 AM UTC

    We have the same problem: 502 Bad Gateway
    Several files shared with our clients can't be accesed.
    Any solution? 

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    nik.m
    Community Manager
    Community Manager
    Sep 15, 2026 11:20 AM UTC

    Hi all, We’re sorry for the trouble.

    We’ve asked our team to investigate the issue. Please stay tuned, and we’ll share an update as soon as possible.


    We appreciate your patience.


    Thanks,

    Nikunj

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    Participant
    Sep 15, 2026 1:18 PM UTC

    Is there a timescale on this? Is it a major problem? I have a deadline and need to know if I need to switch to Google Slides or something else.

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    Inspiring
    Sep 15, 2026 1:20 PM UTC

    Hope its resolved soon.

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    Valentin Guiod
    Participant
    Sep 15, 2026 11:18 AM UTC

    Did someone find a solution ?

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    Participant
    Sep 15, 2026 10:55 AM UTC

    Also having same issue after updating the Indesign yesterday and again this morning

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    Valentin Guiod
    Participant
    Sep 15, 2026 10:41 AM UTC

    Same problem here on all my documents ! Was working fine yesterday

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