Black BOX

Please help me. This black box keeps appearing everytime I drop a photo on the document. Once it pops up it doesn't go away. it stays fixed.

How can I turn it off or fix it?

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Correct answer Steve Werner

What version of InDesign are you using (exact version - choose About InDesign to see)?

Have you tried pressing the Esc (Escape) key on your keyboard.

If that doesn't work try restoring your InDesign preferences:

Participant

Hi Steve,

I did a second try on the restoring preferences and It seemed to work. Thank you very much for your help.

Community Expert

Hi Jorge:

There are various levels of rebuilding preferences and cache files. Which one or ones did you try?

~Barb

~Barb at Rocky Mountain Training

Correct answer

Community Expert

What version of InDesign are you using (exact version - choose About InDesign to see)?

Have you tried pressing the Esc (Escape) key on your keyboard.

If that doesn't work try restoring your InDesign preferences:

Participant

Thank you Steve, but I have tried pressing scape and restoring preferences.

No use.

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