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Black screen in InDesign

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Hello

When I open InDesign, the screen is just black. I can choose and alter m workspace, but I cant open a new document. I have tried to delete InDesign default and Saved, but it hasnt worked.

Can you help me get InDesign to work?

Best regards

Mathias

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M

Manan JoshiCorrect answer

Community Expert

Try by turning off GPU Performance in the preferences

You can also try the steps mentioned in the following link

https://community.adobe.com/t5/illustrator/blank-screen-on-illustrator-on-mac-os/td-p/11161722?page=

-Manan

M

Manan Joshi

Community Expert

See the video below. The option is in the preferences

https://www.dropbox.com/s/opq733k2874hcs8/screen%20recording%202020-09-04%20at%202.23.41%20pm.mov?dl=0

-Manan

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-Manan

J

john steherc35644298Author

Participant

I have a Windows, and I cant seem to find it. Is it any different in Windows?

- Mathias

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M

Manan Joshi

Community Expert

Apologies for the incomplete information, on Windows it will be

Choose Edit > Preferences >

-Manan

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-Manan

M

Manan Joshi

Correct answer

Community Expert

Try by turning off GPU Performance in the preferences

You can also try the steps mentioned in the following link

https://community.adobe.com/t5/illustrator/blank-screen-on-illustrator-on-mac-os/td-p/11161722?page=

-Manan

Translate

-Manan

J

john steherc35644298Author

Participant

How do I turn off the GPU Performances?

- Mathias

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