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lwood@pvcc.edu
Known Participant
July 1, 2024
Question

Blank jpg file

Hi all,

I'm trying to export a simple InDesign file with three photos, a bit of text and a gradient to a jpg file but the jpg file is blank - just a white sheet. It saves fine as a png. 

Any suggestions what I'm doing wrong? 

5 replies

Scott Falkner
Community Expert
Community Expert
July 1, 2024

How are you viewing the JPEG? Is it exporting as RGB or CMYK? Some viewers won’t display a CMYK image.

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lwood@pvcc.edu
Known Participant
July 1, 2024

Hi Scott,

Thanks for your reply. It's saved as a 150 dpi RGB. I view it in the preview panel in File Explorer. When I open the preview it's blank too.  I think it has something to do with a background image. I rebuilt it in a new file and saved it as I went to see what the issue was. 3 photos and some text - no problem but when I added a backgound image it would not display the file. very weird! 

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Community Expert
July 1, 2024

Maybe it has something to do with transparency or transparency blend space. Can you post a screenshot of your composition?

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