Skip to main content
gianmarcom47658174
gianmarcom47658174
Participant
May 11, 2021 4:15 AM UTC
Question

BUG FIX ADVISE: Lag/freeze when switching from one tab/project to another

Hi, there are many other topics on this subject before and I found a temporary fix.

 

The issue:

When working on two or INND project, whiching from one project tab to the other sometimes causes INND to free and/or lag for many seconds before switching, sometimes minutes before finally making the switch to the next project tab. 

 

The Fix:

From my experience and messing around with this, I noticed that this is caused when one of the projects you are working on has missing fonts. It looks like INND is doing some work in the background when there are missing fonts which is causing it to lag when switching tabs. When there are no font-related errors, there is no lag when switching tabs. 

 

I'll look into submitting this as a bug report too! Thanks

    17 replies

    francesco29254889ujgp
    Participant
    Jun 25, 2025 1:08 PM UTC

    I was going crazy with 2 tabs open, everything was very slow when I went from tab to tab... I deleted a text box that had a font not present in my library. now indesign is fine. this bug is 4 years old, please fix it 

    Translate
      Anubhav M
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      Jun 25, 2025 3:06 PM UTC

      Hello @francesco29254889ujgp,

      I'm sorry to hear about the trouble you're having with performance in InDesign. To better assist you, could you share more details, like the version of the OS/InDesign, system config (CPU/GPU/Memory), details of your workflow, and a screen recording of the problem (https://adobe.ly/45SW0b1), so we can investigate this further?

      Looking forward to hearing from you.
      Anubhav

      Translate
      Richard25078699lisu
      Participating Frequently
      Oct 17, 2025 5:08 PM UTC

      This has been happening for years across Windows 10, 11 and Mac OS across many versions of InDesign. Please fix this! It has been driving me crazy and killing productivity for years.

      Translate
      Ervins G.
      Ervins G.
      Known Participant
      Jun 10, 2024 7:46 AM UTC

      The bad news: It's June 2024, and the bug still persists.
      The good news: Making sure all fonts are loaded and tidy - helps

      Translate
        Anubhav M
        Community Manager
        Anubhav MCommunity Manager
        Community Manager
        Jul 3, 2024 5:02 PM UTC

        Hello @Ervins G.,

        I'm sorry to hear about your experience. Would you mind trying the suggestions in this help article (https://adobe.ly/45UYBkP) and letting us know if they help?

        If the problem persists, kindly share more details, like the exact version of the OS/InDesign, system config (CPU/GPU/Memory), details of your workflow, and a screen recording of the problem (https://adobe.ly/45SW0b1), so we can investigate this further?

        Looking forward to hearing from you.

         

        Thanks,

        Anubhav

        Translate
        Jennifer Soucy
        Participant
        Oct 4, 2022 2:48 PM UTC

        Thanks for posting this - I was being driven slowly crazy by the lag, especially given I access a lot of my company's files from before a rebrand and don't have the previous corporate font on this computer... 

        Translate
        ukzembla
        Known Participant
        Oct 4, 2022 3:27 PM UTC

        Has it not been fixed now? I haven't noticed it happening for a while actually… maybe try latest updates + test again?

        Translate
        caits14186699
        Participating Frequently
        Jul 6, 2022 4:27 PM UTC

        I just wanted to bump this because this problem is still present as of 17.3 and it's kind of annoying. Why does a missing font cause so much drama? Either the font exists or it doesn't. Where is ID looking? The back side of the moon? At least async it and let me keep working while you look for unicorns.

        Translate
          ukzembla
          Known Participant
          Jul 6, 2022 7:08 PM UTC

          Yep, I've still got this issue, it's super annoying and I'm imagining not a very difficult fix. When you're trying to switch between tabs with any regularity, it's just unusable. I'm guessing no one from Adobe actually reads this though…

          Translate
            ShawnNMRK
            Participant
            Apr 8, 2022 10:57 PM UTC

            So glad I found this! It's caused me such a nightmare because I'm working on a job where I have to constantly switch between documents and compare/contrast. With my ADHD, by the time I open the other doc, I forget why I did in the first place 😂

            Translate
            gianmarcom47658174
            gianmarcom47658174Author
            Participant
            May 11, 2021 4:19 AM UTC

            Sorry guys the above post came out with many spelling mistakes. I don't know how to edit it. 

             

            Hi, there are many other topics on this subject before and I found a temporary fix.

             

            The issue:

            When working on two or more INND projects, switching from one project tab to the other sometimes causes INND to freeze and/or lag for many seconds before switching, sometimes minutes before finally making the switch to the next project tab. 

             

            The Fix:

            From my experience and messing around with this, I noticed that this is caused when one of the projects you are working on has missing fonts. It looks like INND is doing some work in the background when there are missing fonts which is causing it to lag when switching tabs. When there are no font-related errors, there is no lag when switching tabs. 

             

            I'll look into submitting this as a bug report too! Thanks

            Translate
              Edie14
              Participating Frequently
              Nov 16, 2021 12:33 AM UTC

              Thank you for this! I'm on 17.0 now and had just started experiencing this with one of my docs. It was replacing a font it couldn't find, and once I finally made it choose an available font it started working!

              Translate
                ukzembla
                Known Participant
                Mar 28, 2022 10:42 AM UTC

                Same issue here. Insanely fast new Mac, but it was taking about 30 seconds to open a file. As opposed to instant on my 10-year old Mac, which was… a disappointment. Also using FontExplorer X, in case that is the issue, but guessing not? Definitely a bug though, please fix ASAP!

                Translate
                Terms & ConditionsAccessibility statement
                Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices