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gianmarcom47658174
gianmarcom47658174
Participant
May 11, 2021
Question

BUG FIX ADVISE: Lag/freeze when switching from one tab/project to another

  • May 11, 2021
  • 6 replies
  • 3870 views

Hi, there are many other topics on this subject before and I found a temporary fix.

 

The issue:

When working on two or INND project, whiching from one project tab to the other sometimes causes INND to free and/or lag for many seconds before switching, sometimes minutes before finally making the switch to the next project tab. 

 

The Fix:

From my experience and messing around with this, I noticed that this is caused when one of the projects you are working on has missing fonts. It looks like INND is doing some work in the background when there are missing fonts which is causing it to lag when switching tabs. When there are no font-related errors, there is no lag when switching tabs. 

 

I'll look into submitting this as a bug report too! Thanks

    6 replies

    F
    francesco29254889ujgp
    Participant
    June 25, 2025

    I was going crazy with 2 tabs open, everything was very slow when I went from tab to tab... I deleted a text box that had a font not present in my library. now indesign is fine. this bug is 4 years old, please fix it 

      Anubhav M
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      June 25, 2025

      Hello @francesco29254889ujgp,

      I'm sorry to hear about the trouble you're having with performance in InDesign. To better assist you, could you share more details, like the version of the OS/InDesign, system config (CPU/GPU/Memory), details of your workflow, and a screen recording of the problem (https://adobe.ly/45SW0b1), so we can investigate this further?

      Looking forward to hearing from you.
      Anubhav

      R
      Richard25078699lisu
      Participating Frequently
      October 17, 2025

      This has been happening for years across Windows 10, 11 and Mac OS across many versions of InDesign. Please fix this! It has been driving me crazy and killing productivity for years.

      Ervins G.
      Ervins G.
      Known Participant
      June 10, 2024

      The bad news: It's June 2024, and the bug still persists.
      The good news: Making sure all fonts are loaded and tidy - helps

        Anubhav M
        Community Manager
        Anubhav MCommunity Manager
        Community Manager
        July 3, 2024

        Hello @Ervins G.,

        I'm sorry to hear about your experience. Would you mind trying the suggestions in this help article (https://adobe.ly/45UYBkP) and letting us know if they help?

        If the problem persists, kindly share more details, like the exact version of the OS/InDesign, system config (CPU/GPU/Memory), details of your workflow, and a screen recording of the problem (https://adobe.ly/45SW0b1), so we can investigate this further?

        Looking forward to hearing from you.

         

        Thanks,

        Anubhav

        J
        Jennifer Soucy
        Participant
        October 4, 2022

        Thanks for posting this - I was being driven slowly crazy by the lag, especially given I access a lot of my company's files from before a rebrand and don't have the previous corporate font on this computer... 

        U
        ukzembla
        Known Participant
        October 4, 2022

        Has it not been fixed now? I haven't noticed it happening for a while actually… maybe try latest updates + test again?

        C
        caits14186699
        Participating Frequently
        July 6, 2022

        I just wanted to bump this because this problem is still present as of 17.3 and it's kind of annoying. Why does a missing font cause so much drama? Either the font exists or it doesn't. Where is ID looking? The back side of the moon? At least async it and let me keep working while you look for unicorns.

          U
          ukzembla
          Known Participant
          July 6, 2022

          Yep, I've still got this issue, it's super annoying and I'm imagining not a very difficult fix. When you're trying to switch between tabs with any regularity, it's just unusable. I'm guessing no one from Adobe actually reads this though…

            S
            ShawnNMRK
            Participant
            April 8, 2022

            So glad I found this! It's caused me such a nightmare because I'm working on a job where I have to constantly switch between documents and compare/contrast. With my ADHD, by the time I open the other doc, I forget why I did in the first place 😂

            gianmarcom47658174
            gianmarcom47658174Author
            Participant
            May 11, 2021

            Sorry guys the above post came out with many spelling mistakes. I don't know how to edit it. 

             

            Hi, there are many other topics on this subject before and I found a temporary fix.

             

            The issue:

            When working on two or more INND projects, switching from one project tab to the other sometimes causes INND to freeze and/or lag for many seconds before switching, sometimes minutes before finally making the switch to the next project tab. 

             

            The Fix:

            From my experience and messing around with this, I noticed that this is caused when one of the projects you are working on has missing fonts. It looks like INND is doing some work in the background when there are missing fonts which is causing it to lag when switching tabs. When there are no font-related errors, there is no lag when switching tabs. 

             

            I'll look into submitting this as a bug report too! Thanks

              E
              Edie14
              Participating Frequently
              November 16, 2021

              Thank you for this! I'm on 17.0 now and had just started experiencing this with one of my docs. It was replacing a font it couldn't find, and once I finally made it choose an available font it started working!

                U
                ukzembla
                Known Participant
                March 28, 2022

                Same issue here. Insanely fast new Mac, but it was taking about 30 seconds to open a file. As opposed to instant on my 10-year old Mac, which was… a disappointment. Also using FontExplorer X, in case that is the issue, but guessing not? Definitely a bug though, please fix ASAP!

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