Skip to main content
leo.r
Community Expert
leo.rCommunity Expert
Community Expert
September 26, 2025
Question

BUG: InDesign cloud document doesn't display Tmeline icon when opened from the Save in Web menu

  • September 26, 2025
  • 3 replies
  • 231 views

[moved from Creative Cloud desktop forum]

 

I'm filing this bug here as I'm not sure if it's an InDesign bug or a Creative Cloud services bug.

 

How to reproduce:

 

-In Creative Cloud desktop app, locate an InDesign cloud document

-Choose the Open in Web menu

 

In the resulting page of the file, the Timeline icon doesn't appear:

 

 

The user will need to go to the file list (by clicking Files, for example), click the file, and then the Timeline icon will appear as expected:

 

 

 

3 replies

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
September 29, 2025

Hi @leo.r,

 

Thanks for checking this. I tested this on version 20.5 with Windows 11. I created a new document, added some text boxes and frames, saved it to the cloud, and then checked. The first time I opened it, I could see the timeline option, but from the second time onwards, it did not appear. I am checking this with the product team to confirm what's going on. In the meantime, could you please also share the UserVoice link here in this thread, so we can track it alongside?

 

Looking forward to your update.

Abhishek

    leo.r
    Community Expert
    leo.rCommunity ExpertAuthor
    Community Expert
    September 29, 2025
    quote

    In the meantime, could you please also share the UserVoice link here in this thread, so we can track it alongside?


    By @Abhishek Rao

     

    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/50528070-indesign-cloud-document-doesn-t-display-tmeline-ic

      Anubhav M
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      September 30, 2025

      Hello everyone,

      Our product team is currently investigating the issue. We will update this thread as we have more info.
      In the meantime, kindly upvote this UserVoice and add your comments there (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/50528070-indesign-cloud-document-doesn-t-display-tmeline-ic). That way, you will be notified of any updates.


      Please don't hesitate to contact us if you have any further questions or require assistance. We'd be happy to help.

      Anubhav

        Randy Hagan
        Community Expert
        Randy HaganCommunity Expert
        Community Expert
        September 27, 2025

        Alas, filing your bug report here won't do much. This is a user-to-user forum, and we have no pull with Adobe software developers.

         

        If you'd like to file a bug report, you can reach Adobe UserVoice through this link. This is a link that will get you to Adobe software developers.

         

        Hope this helps,

         

        Randy

        leo.r
        Community Expert
        leo.rCommunity ExpertAuthor
        Community Expert
        September 27, 2025

        Thanks Randy, I know all that (it's in my posts). I didn't post the original post here.

        Randy Hagan
        Community Expert
        Randy HaganCommunity Expert
        Community Expert
        September 27, 2025

        Mea culpa. It was a reflex response. 

         

        I understand. Forums can ninja us all when we least suspect it ...

         

        Randy

          leo.r
          Community Expert
          leo.rCommunity ExpertAuthor
          Community Expert
          September 26, 2025

          P.S. Originally I posted it in the CC desktop forum; the post was moved here. I'll submit this bug on uservoice later.

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices