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giuliabattaglia
Participant
September 4, 2023
Answered

Cache corrupts everytime I quit InDesign

  • September 4, 2023
  • 1 reply
  • 279 views

Hi,

since the latest upgrade of InDesign (currently running version 18.5) everytime I try to start the program it crashes after a few seconds.

The only way to make it work is to throw away the cache.

After that, it works fine but when I quit InDesign and try to restart it, it crashes again. And again, the only way to start it is to throw away the cache.

As if everytime I quit the program the cache gets corrupted.

I already tried to unistall and reinstall but nothing changed.

I'm running the software on a 2019 MacBook Pro (2,3 GHz Intel Core i9 8 core with 32 GB ram)

OS: Ventura 13.1.

Any suggestions would be appreciated.

Many thanks

Paolo

This topic has been closed for replies.
Correct answer aniri5j9ox8tw2ln

Prima attualizza Ventura all'ultima versione! Siamo già a 13.5.1 (22G90)...

Fai un safe-boot e un pram-reset, dopodiché riprova a lavorare con ID. 

1 reply

aniri5j9ox8tw2ln
aniri5j9ox8tw2lnCorrect answer
Legend
September 4, 2023

Prima attualizza Ventura all'ultima versione! Siamo già a 13.5.1 (22G90)...

Fai un safe-boot e un pram-reset, dopodiché riprova a lavorare con ID. 

giuliabattaglia
Participant
September 4, 2023

Perfetto! Ho eseguito i passaggi che hai suggerito e il problema è risolto, grazie mille!