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Nick Snyder
Inspiring
June 15, 2022
Answered

Can't Click on items in Windows/Panels after 17.3 update

  • June 15, 2022
  • 1 reply
  • 505 views

For some reason once the ID 17.3 was installed I have had strange issues with some of the panels. I have to run ID in Application Frame mode to get the panels to even somewhat work. Additionally, when I open the Effects Window/panel, then try to adjust the Blend Mode or Opacity, I can't use my mouse to select the mode or opacity. I have to highlight it with the mouse, then slect it using the Space Bar. This happens to different areas in different windows/panels, i.e Tint in the Swatches, selecting a font in the Characters panel. See attached video showing tryign to change the Blend mode of a yellow box - first 2 times it was using the mouse, the 3rd is pushing the space bar.

 

I have done all the other items, restart computer, etc. and I have also reset all the ID prefences, caches, etc, removed and reinstalled ID, and everything keeps on happening.

This topic has been closed for replies.
Correct answer Nick Snyder

I tried scaling and turning the application frame on and off and nothing seemed to work. So I just tested having the side panels fully open/extended and it appears that everything works on all the windows. The minute you make them smaller or auto-colapse (which is what I like using), or with the application frame turned OFF a lot of the panels stop working correctly.

Thank you Mike. Hopefully they will get macOS fixed or ID fixed quickly (although not really holding my breath on it).

1 reply

Mike Witherell
Community Expert
Mike WitherellCommunity Expert
Community Expert
June 16, 2022

Have you experimented with any interface scaling?

I have been seeing the macOS problem where the mouse is not correctly lining up with menus just this year.

Mike Witherell
N
Nick SnyderAuthorCorrect answer
Inspiring
June 21, 2022

I tried scaling and turning the application frame on and off and nothing seemed to work. So I just tested having the side panels fully open/extended and it appears that everything works on all the windows. The minute you make them smaller or auto-colapse (which is what I like using), or with the application frame turned OFF a lot of the panels stop working correctly.

Thank you Mike. Hopefully they will get macOS fixed or ID fixed quickly (although not really holding my breath on it).

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