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ImpressDK
ImpressDK
Participant
April 1, 2019
Question

Can´t delete file from earlier InDesign-installation!

  • April 1, 2019
  • 2 replies
  • 507 views

I recently uninstalled InDesign CS 5.5 from my iMac, which resulted in a bunch of disposable files in the trash bin. But when I try to empty the trash, I get the following message Operation can't be completed because the item “Paragraph Rules Panel.InDesignPlugin” is in use. I have tried deleting the file through terminal, force delete and even reinstalling InDesign CS 5.5 in the hope, that I might be able to overwrite the file, and then uninstall it again with the rest of the program folder — but the file still remains along with the plug-in folder and the program folder: Adobe Indesign 5.5/Plug-ins/ParagraphRulesPanel.InDesignPlugin

I have tried to start up my iMac in safe mode, but apparently this is not possible in Mojave (which is the OS I am running), so this is not a solution.

I hope, that someone on this forum is able to help me, since I am running out of ideas

Thanks!

    This topic has been closed for replies.

    2 replies

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    April 1, 2019

    Try this:

    Use the Creative Cloud Cleaner Tool to solve installation problems

    ImpressDK
    ImpressDKAuthor
    Participant
    April 1, 2019

    Thanks Bob, I will try this

    Mike Witherell
    Community Expert
    Mike WitherellCommunity Expert
    Community Expert
    April 1, 2019

    Have you tried repairing permissions, and then attempting to delete it afterward?

    Mike Witherell
    ImpressDK
    ImpressDKAuthor
    Participant
    April 1, 2019

    Yes thanks, I already tried this - using the disk utility - but I still can´t delete them

    I actually managed to make my iMac start up in safe mode (after 80 minutes of progress bar), but I can´t delete the file in this mode either. When I try to delete it using terminal it writes "unlink", which probably means, that I should unlink the file from the process/application, that´s using it, but how can I do that?

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