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katyw38871175
Participant
December 12, 2016
Question

Can't drag and drop into CC Libraries

  • December 12, 2016
  • 1 reply
  • 1774 views

I don't know if this has something to do with switching to an Enterprise ID or not... but since updating to CC 2017, when I try to drag and drop content into a CC Library, NOTHING happens!! I can get it to add color swatches, but when I select text and ask it to add a Paragraph style, NOTHING. If I drag and drop a graphic, nothing. If I drag and drop a table... NOTHING. This is beyond frustrating. PLEASE help!!

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    1 reply

    Steve Werner
    Community Expert
    Community Expert
    December 12, 2016

    First, make that the Creative Cloud desktop app is connected to your Adobe ID. Go to the CC app (menu bar on Mac, task bar in Windows) > "gear" icon > Preferences > General > Log Out. Then log in with your Adobe ID.

    If necessary, also quit and relaunch InDesign CC after you've done that.