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Participating Frequently
May 20, 2022
Question

Can’t export PDF from someones else INDesign file

  • May 20, 2022
  • 2 replies
  • 358 views

Hello, all,

So I have this issue - I can export InDesign files as PDF if the original InDesign file was made by myself, but I can't export other people files. The program starts to load the export and then at some point displays error message saying "Failed to Export the Pdf file". Other people are working in Mac OS and I work in Windows, if that helps. I use latest Indesign version. Also it seems that it can export some of the pages and some not. And this happens whith multiple files. Does anyone know what might be an issue?

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2 replies

Peter Spier
Community Expert
Community Expert
May 20, 2022

This could also easily be some sort of font problem.

Participating Frequently
May 20, 2022

Thank you for the reply. When I open the document, it doesn't say the fonts are missing. And we usually use our company fonts.

Peter Spier
Community Expert
Community Expert
May 20, 2022

I would be tempted to use Find Font on your machine to replace all the fonts with themselves and see if helps.

Participating Frequently
May 20, 2022

It can export some of the pages separatelly, if I export just a fragment or if I delete problematic pages*

Geоrge
Legend
May 20, 2022

Ok, you are already use it half-blade method. Here you need to find some placed images on this problem pages and convert to psd (raster) or .ai (vector), relink to them and try to export this problem pages again. If you have some images as embedded - unembed them and place to publication.

 

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner
Participating Frequently
May 20, 2022

Thank you for your reply. The thing is that other people can export the document with no issues, so I am not sure that changing picture formats or placing actual images instead of embeding them would help. And if it helps it's not a long term solution as I work woth multiple Indesign documents and it would be pain in the as* to do this everytime.