Can't export to PDF from InDesign 2023

Forum|Forum|3 years ago
November 10, 2022
3 replies
2774 views

Hi,

Trying to export to pdf from InDesign. I keep coming up with an error message.

I've tried exporting on page at a time, deleting half the file and then the other half, checked on the fonts, checked image links, tried to export as IDML then Pdf, tried everything I can think of, but keep getting an error "Failed to Export the PDF file." in the background tasks.

I can export other files, so the problem must be with this one .indd. Can someone suggest what I should do? Start from scratch (it's only a 12-page document and takes up 2MB of space, but hate to have to start over.)

Any help would be greatly appreciated.

Import and export

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Correct answer Robert at ID-Tasker

The package also failed.

Do package WITHOUT generating PDF - just fonts and links.

A

akunceAuthor

Inspiring

I spoke too soon. It allowed me to Export to PDF once. Now it won't do it even if I create a new package.So I'm going scorched earth and untinstalling/reinstalling the dang thing, once our IT person with the admin password can do it for me.

(because I'm on a managed computer, it won't allow me to reset preferences to clar the cache either)

S

Sumo148

Community Expert

Would it be possible to share the file package to test it on our end? Or is it something confidential?

You can try resetting your preferences file to see if that does anything.

A

akunceAuthor

Inspiring

It's not confidential. It's just a program for an event.

Edit... it won't allow me to package the .indd.

Peter Spier

Community Expert

The .indd file alone is not sufficinet for testing. You need to package (File > Package...) the project to include the links and your fonts. If the packaging fails as well that will be another clue.