Participant

Answered

Can't open documents from computer backup

Forum|Forum|3 years ago
September 14, 2022
4 replies
340 views

My old Macbook Pro laptop died (manufacturing error) and I managed to get it all backed up on a hardrive.

I had a very old version of InDesign that wouldn't work on my new Macbook Pro so I purchased the Adobe suite and installed Indesign.

Now when I try to open files off the hardrive it comes up with a screen saying

'Cannot open the document "Sandisk:Backups.backupdb:Kate's Macbook Pro :2022-09-14-153432:Macintosh

HD:Users (file name).indd". You may not have permission or the document may be open already.

Any clues to fix? I run a small business and all my client work is on the hardrive 😞

This topic has been closed for replies.

Correct answer Manan Joshi

Check the filesizes if it's too small, we could have a case of the files being corrupt or not valid.

The other thing to check is for .idlk files in this folder, this is a lock file that marks that the INDD file is open and if InDesign see's it while opening the file it presumes that the file is open and gives a message. If you find .idlk file in the folder delete it and then try.

-Manan

Geоrge

Legend

Copy that file to root folder of hdd and rename to 1.indd

Is it helps?

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner

K

Kate26108944gnguAuthor

Participant

Thank you! Deleting the .idlk worked.

Willi Adelberger

Community Expert

Delete all lock files you can find near the INDD files.

K

Kate26108944gnguAuthor

Participant

Thank you!

Peter Spier

Community Expert

You can also try copying the file to your new computer

K

Kate26108944gnguAuthor

Participant

Thank you!

M

Manan Joshi

Correct answer

Community Expert

Check the filesizes if it's too small, we could have a case of the files being corrupt or not valid.

The other thing to check is for .idlk files in this folder, this is a lock file that marks that the INDD file is open and if InDesign see's it while opening the file it presumes that the file is open and gives a message. If you find .idlk file in the folder delete it and then try.

-Manan

K

Kate26108944gnguAuthor

Participant

Thank you so much! Deleting the .idlk worked.

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